How to Find Strength to Apologize?

It happened – you did something wrong, and you understand you need to bring apology, but you have no idea how to do it. We get how difficult it always is. You have to find the inner strength and bring down your pride – you just have to say it. If you wish to find out how to apologize properly and stay friends with the person offended by you, then keep on reading!

Express Remorse

Saying sorry is obligatory. You can talk for hours, but if you do not say the sacred word, it would be in vain. After you say: “I apologize,” you need to express remorse, namely explain what you have done wrong and how you feel about that now. Your words have to be sincere and authentic, otherwise, your speech would be pointless. If the person feels you are speaking to him/her only because you have to, but you do not feel like doing it, s/he would never forgive you. You have to undergo the situation and speak with all your heart. The good example is: “I am sorry I embarrassed you yesterday. I feel ashamed I behaved that low.”

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Admit Responsibility

You have to show you understand the responsibility you had taken when you said those words or did those actions. You need to emphasize the offended person and explain that you understand how you made him/her feel. To say it sincerely, simply put yourself in that person’s shoes and try to live the situation again – how would it make you feel? If you really feel bad, share your feelings with the offended person – s/he would appreciate it. The good example would be: “I am really sorry that I embarrassed you yesterday in front of the whole office. I know how it feels to be exposed to the crowd in such a manner, and I feel really bad about what I did.”

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Make Amends

Now that you made it clear how sorry you are, it is time for you to offer something to reclaim a fault. You have to offer something you can do for him/her, but it has to be really done in future, that is why think twice before promising anything. Empty promises can bring even more harm, that is why you have to be really careful when saying it. The good example would be: “I realize that I was wrong when I said that you are no good in creating the text for the website. Tomorrow, I am going to admit my guilt publicly and say that you will handle the task amazingly. Will it work for you?”

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Promise that It Will Never Repeat Again

You have to explain to the offended person that it will never repeat again. The person needs to be confident that your words are not empty, and once s/he forgives you, s/he will not have to go through this again. The important thing here is to sound convincing – you need to persuade the person in the seriousness of your motives to get over this conflict and live in peace with him/her. The good example here would be: “From now on, I will think twice before saying something. I will manage my stress and will never snap at you again. I feel really sorry this situation took place.”

Stick to Your Word

The most difficult part is not to lose the rebuilt trust. You have to stick to what you said and really control what you are doing and think about other people’s feelings. Because if the situation takes place again, no one will ever accept your apology and you will win fame of a mean person who cannot control your emotions. You might not lose respect, but you will lose the positive attitude from the environment you are in.

The last advice for those who cannot say the words of apology is to write the apology letter. Yes, it is hundred times worse than the live communication, but it is at least something. To write is easier than to say, that is why write down everything you feel and give it to the offended person.
Check this list of positive words for inspiration.

 

Joshua Robinson is the freelance writer who works for Edu Birdie since 2011. He graduated from the Dudley College of Technology where he did his Media course. Such qualification allowed him to write papers on the various topics and become the favorite of the clients. Six years’ experience of working as a writer broadened his horizons considerably, and he really enjoys doing what he does.

 

Here at Positive Words Research, we are looking to share with our readers original content that hasn’t been published on other sites so if you are comfortable with Positive Words Research being your sole publisher, we are more than happy to share with our readers your inspiring and empowering story.

 

 

Words And Phrases That Inspire, Motivate, And Persuade At Work

 

Words are extremely powerful. A person who doesn’t work with words might not know that but all the people starting from marketers and ending with writers understand just how much the word choice matters. By choosing the right words you are able to motivate people, to provoke them, to persuade, and so on. You can use the powerful verbs for your resume to make a better impression on the recruiters. You can also boost sales by putting certain words into an ad. The opportunities are literally almost limitless.

 

Words And Phrases That Inspire

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However, in this article, I want to focus on the words that are used at work. Though we all know that it is important to keep employees motivated and inspired (especially during the long tiring projects), not all of us actually understand how to do that. Here’s how words can help you encourage and inspire your workers a bit more.

1.    Call them by their names

 

It might seem like an insignificant detail but actually addressing a person by their name makes everything you’re saying more personal. It also tells them that you actually remember their names (which sometimes could be a challenge, especially when you work with many people).

By using names you show your employees that they are important to you, that their name is worth remembering. But what’s even better is that also helps to make them feel more self-confident.

 

  1. Focus on what you can rather than on what you cannot do.

 

Obviously, people don’t like hearing “No” – but not only because their request won’t be fulfilled but also because it is often perceived as an unfriendly behavior. Even you aren’t able to fulfill their request at the moment, try choosing another word – for example, “let me see what I can do to help you”. This way you’ll make a positive impact even if it turns out that you haven’t been able to help in the end.

Use this strategy not only when you have to decline someone’s offer. You might be surprised but it can also do wonders with your employees’ motivation. For example, instead of saying “your teamwork is bad”, say “you worked so hard to complete this project and I appreciate that. I hope that you’ll be able to perform effectively in a team too”.

 

  1. “You” matters more than “I”.

 

When you’re saying “I”, “Me”, “Mine” all the time it seems that you’re too focused on yourself and your own goals, not paying much attention to the other people needs. It could make a bad impression even in a company of friends, not saying about work surroundings.

People always want to know what’s in there for them. Why you replace “my goals” with “our goals”, the employees usually start feeling more included and so involved. They could be interested in the project more if you explain them why could it matter for them and how could it benefit them.

 

  1. Remember the “three A” rule.

 

There are three simple words that could affect your employees greatly. Even if you skip the previous tips and start using only this one, you’ll already be able to feel a drastic difference. Mostly because that when you have to watch your language all the time, settling with three specific words could sometimes be easier than adjusting your whole lexicon.

These three magic words are: ask, acknowledge, apreciate.

Let’s start with ask. If you start asking people something instead of simply ordering them to do it, you’ll look more friendly to them. A request is often completed more eagerly than a command: the employees feel like they are able to make a decision here, not simply to follow your orders.

Acknowledgment matters a lot too. Sometimes people quit their jobs not because the salary is not enough or the work itself is too tiring but because they want their bosses and team leaders to actually credit them for doing something. Moreover, acknowledgment itself can boost employees’ motivation greatly.

However, while acknowledgment allows employees to understand that they were noticed, it’s the appreciation that helps them make the most out of their duties. Sure, if the appreciation is followed with some kind of bonus, that’s a good thing – however, sometimes the appreciation itself is enough.

That’s why if you try adding these three magic words to your dictionary and using them with your employees, you’ll probably notice the positive changes really quickly.

Sure, using the right, powerful words isn’t easy. Not all of us are used to using them in everyday life, not even saying about work, and old habits do die hard. However, hopefully, these tips will help you focus on the most important words and increase your employees’ motivation with their help.

 

Author’s Bio

Charles is a career mentor, motivational speaker & human resources consultant with over 10 years of experience in HR sector. Apart from career mentoring, he loves photography and football. Find him on Linkedin Twitter, Facebook & Google+.